Customer Service
Our customer service is second to none. Pleasant, professional
and attentive to detail. We make it a rule to contact you if
there
is any uncertainty with an order and will do our best to
accommodate
your requirements at all times. We pride ourselves in our quality
control and uphold the highest industry standards
in both product
and service... we must get it right the first
time.
Online Tracking
Clients are able to access their order details 24 hours a day,
365 days
a year via our online secure client login. Review
current orders
(including cost) and estimated date of
completion as well as
a 3 month past order history.
Newsletters
Our newsletters provides you with up to date happenings at
Albums Australia
(secure login required). Keep in touch with
the latest products and services
on offer as well as industry
news and announcements.
Software Tutorials
We travel interstate to offer a number of TDA software
tutorials throughout
the year, as well as conducting
personalised tutorials in person and via webcast.
To find out more about this service contact us on +61 3 9575 0800.
Special Requests
Sometimes it's just too hard to find the right product or
service
in todays market. At Albums Australia we make it a
point to listen
to what you, the customer, requires or needs
from an album company
in order for your studio to flourish. Give
our Specialty Design
service
a try or give us a call with any other requests . We will
try our
very best to accommodate your needs.